Messages in GroupWise may be viewed in either HTML or Plain Text.  Messages created with HTML encoding can include a wide variety of fonts and images but may appear unreadable if viewed in Plain Text mode.

    The view settings for individual messages can be changed while the message is open.  Select “View” from the menu bar and then select either “Plain Text” or “HTML” from the drop down menu.

    Most messages will be viewable in the HTML mode so you may want to set this as the default.  From the GroupWise “Tools” menu select “Options”.  Select “Environment” and then select the “Views” tab.  At the bottom of this window are selections for “Default Compose View” and “Default Read View”.  Select HTML in each of these sections, select “OK” and then “Close” from the options menu